ERly: A Smarter Front Door to Primary Care

Introduction

The future of healthcare starts at home, not in the hospital. As healthcare systems move toward prevention, population health, and sustainable care models, the question isn’t whether to transform primary care — it’s how quickly to do so.

ERly, developed by MOLAM, is more than a virtual clinic. It’s a digital-first, intelligence-driven platform that reimagines how people access, navigate, and engage with the health system. Designed to reduce pressure on hospitals, improve care coordination, and empower patients, ERly is the smarter front door to healthcare.

Why Primary Care Needs a New Model

Most primary care systems are still built around physical locations, episodic visits, and limited data sharing. This creates:

  • Long wait times for appointments
  • Overuse of emergency services for non-urgent needs
  • Fragmented follow-up and poor chronic care
  • Inefficient resource use and escalating costs

ERly solves this by flipping the model — from reactive to proactive, and from facility-based to patient-centred.

What is ERly?

ERly is a virtual-first primary care platform that combines:

  • AI-enhanced symptom triage
  • Patient-centred digital intake
  • Smart referrals to providers or services
  • Follow-up alerts and care reminders
  • Integrated dashboards for care teams and health systems

It’s built to guide each patient to the right care — at the right time, in the right setting — while collecting valuable data that informs population health planning.

Seamless Integration with Global Healthcare Systems

ERly isn’t imported. It’s co-developed with seamless adaptability with many international healthcare systems, and it has local healthcare systems’ needs in mind, supporting:

  • Multilingual use
  • Integration with multiple national e-claims and EMRs
  • Support for hybrid care models (virtual + in-person)
  • Modular design for public or private sector deployment

Whether used in Primary Care Networks, ACO-style health clusters, or private chains, ERly helps regional health leaders meet their strategic and national goals, including value-based care and digitally connected systems.

What Makes ERly Different?

Feature

Traditional Systems

ERly

Access

Clinic-based, limited hours

24/7 virtual-first triage

Navigation

Manual referrals

AI-powered care routing

Data

Siloed in systems

Shared, structured, real-time

Patient Experience

Reactive, confusing

Proactive, seamless

System Value

Fragmented

Integrated & measurable

Measurable Results for Health Systems

ERly delivers tangible outcomes, including:

  • Reduced ER visits for non-urgent cases
  • Faster triage and access to care
  • Higher patient satisfaction and continuity
  • Better population health tracking
  • Lower administrative burden on clinics

It doesn’t just improve access — it improves how systems work.

Built for Strategic Integration

ERly isn’t a standalone app — it’s a strategic layer. MOLAM works with health leaders to:

  • Map ERly to existing care pathways
  • Train clinical and non-clinical staff
  • Integrate with analytics, claims, and quality systems
  • Design pilots or phased rollouts within clusters

Whether you’re planning a digital front door, a remote monitoring initiative, or a referral optimization project, ERly is a good fit.

Not Just a Product — A Partnership

MOLAM doesn’t just deliver ERly and leave. We support:

  • Custom implementation planning
  • Ongoing optimization and coaching
  • Data analysis to inform decisions
  • Localization for clinical and cultural contexts

We become your long-term partner in digital health transformation.

Is Your Health System Ready for ERly?

If you want to know more about Molam’s ERly and it will fit with your transformation goals, [Contact MOLAM]

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